Shipping Policy

SHIPPING POLICY

 

Shipping & Delivery

 

All orders take approximately 3-5 business days to process. Please allow up to 3 weeks for delivery. Kindly note that delivery times will vary during holidays or limited edition launches.

 

We strive to deliver goods in the time frame we specify, we cannot guarantee or accept liability for deliveries made outside of this time frame. We rely on third party shipping companies to facilitate our customer deliveries for us, as such we cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.

 

We are not liable for deliveries that are affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fee’s, customs or back end charges incurred.

 

IMPORTANT: We are not responsible if a package is undeliverable because of missing, incomplete or incorrect destination information. Please enter the correct shipping details when checking out. If you realize you have made an error in your shipping details, kindly e-mail us at support@rickyscreaturecomforts.com as soon as possible. We will always work with you to resolve any issues that may arise.